Queens Hotel Cheltenham

The Promenade, Cheltenham, GL50 1NN


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The Mercure Queens Hotel Cheltenham stands proudly in all its impressive Regency grandeur overlooking the lovely Imperial Gardens at the heart of the historic spa town of Cheltenham. With its beautiful white facade and its charming symmetrical appearance, the Mercure Hotel Cheltenham is an iconic building. It fits in wonderfully with the elegant architecture for which Cheltenham is famous.

The inside of the hotel is just as pleasing, beginning with the richly designed lobby with its chessboard floor and lovely wooden furnishings. The Queens Hotel Cheltenham is a great base for exploring this beautiful town or a perfect stopover on a business trip.


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The Mercure Queens Hotel Cheltenham has an elegant, traditional feel throughout. It has a total of 84 bedrooms bedrooms, a couple of which are suitable for families and four which interconnect.

All rooms feature:

  • En-suite facilities
  • Air cooling
  • Flatscreen TV
  • Radio
  • Tea and coffee making facilities
  • Trouser press
  • Work desk
  • Telephone
  • WiFi

Classic rooms

Classic rooms are available with either one queensize or two single beds. They are tastefully appointed with all the four star luxuries that you would expect and decorated in warm, muted tones.

Executive rooms

Executive rooms come with king sized beds, some of which can be arranged as twins. A minibar is available on request.

Privilege rooms

The upgraded choices, Privilege rooms are more spacious than the classic and executive rooms. Extra features include a king sized bed, free WiFi, a minibar with complimentary soft drinks. espresso and hot drinks machine, bathrobes and slippers and upgraded toiletries. 

Guest Reviews


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The Napier Restaurant and Conservatory is the main eatery at the Queens Hotel Cheltenham, serving a selection of traditional and modern British dishes. Open every day of the week the menu is complemented by an extensive wine list. 

The hotel's Gold Cup Bar takes its name from the famous annual race that takes place during the Cheltenham Festival. Photos of the racecourse adorn the walls of the bar and lounge making it a great setting for drinks or light meals.

The Queens' afternoon tea is very popular with both visitors to the town and locals alike.


There is just one meeting room at the Queens Hotel Cheltenham, the elegant Regency Suite which is a great venue for a business function or private party. It is large enough to accommodate 100 delegates in a theatre layout or banquet. A delegate package will cover all your needs including stationery and technical equipment. 

Function Room Capacities

Name of room
Area (m2)
Regency Suite145100401007040


The imposing Regency four star  Queens Hotel Cheltenham blends in beautifully with its surroundings from an architectural standpoint. The hotel also prides itself on its horse racing associations, a sport for which this Gloucestershire town is well known. 

There are many things to see and do around Cheltenham. There is an excellent choice of shops and restaurants in the town itself while the charming Cotswolds are right on the doorstep. Whether you’re into horse racing, leisure, or if you’re here for business, the Mercure Queens Hotel Cheltenham is a great choice for a traditional and charming stay.

By car:  The hotel has on-site car parking which is chargeable.

By rail:  Cheltenham Railway Station is half a mile from the hotel.

By air:  The nearest airport is Bristol (42 miles) while Birmingham Airport is just a little further (51 miles). 

Hotel ID 69754